Nissan Motor Indonesia as a fast growing company, we invites talented people who are not only excited with the roar of cars but also passionate about customer needs and has drive for excellent performance to fill in the following vacant positions:<CALL CENTER STAFF
Responsibilities:
- Develop and lead several call agents
- Manage agents shift schedule effectively to solve customer inquiries and complaints promptly
- Evaluate agents performance
- Handling directly with customer either by telephone or email
- Ensure all call center activity are update and complete
Qualifications:
- Male/Female
- With age between 25-30 years old
- Candidate must be at least a Bachelor degree from reputable university major in Engineering or Communication with GPA min 3.00 out of 4.00
- Having 1 year experience in call center or customer handling
- Having good analytical thinking, logic of verbal, good perspective, and more on accuracy
- Having good interpersonal relationship, communication skill, and team work
- Applicants must be Fluent in English (both oral and written)
- Computer literate, fast learner, capable of working under pressure, available to work overtime, hard working, and having big interest in automotive
Please submit your complete application letter, Before May 25th, 2014 to:
HRD Nissan Motor Indonesia
Email : [email protected]
(With Email Subject : Call Center SPV)
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